PRINCIPLE OF HOSPITAL MANAGEMENT (STAFFING)

BY – Rachna Soni

Masters in Hospital Administration
2017-19

Definition of STAFFING…

“The managerial function of staffing involves manning the organizational structure through proper and effective selection, appraisal and development of personnel to fill the roles designed into the structure.”….

 Koontz and O’Donnell

In other words, we can say that staffing is managerial function of manning positions in organization structure. It relates to arranging required manpower.

Need of STAFFING

  • Managing organization structure:
    Once organization structure has been conceived, next step is to provide work force. Staffing by recruitment, selection makes required work forces available.
  • Right person for each job:
    Staffing is not just placing persons on positions. It is rather matching persons with positions. Matching means person placed must posses qualification and skills demanded by job.
  • Human Orientation:
    Staffing is needed because dealing with persons working in an organisation is a challenging job. Understanding aptitude,attitude,dedication and loyalty is possible only by screening through selection process.
  • Training and Development:
    People selected are made capable to perform the job assigned. It is possible only by proper training and development of workers and employees.
  • Improvement in productivity:
    Productivity can be improved if right person is placed on right position. Staffing evaluates capability of people before placing them on positions.
  • Innovation:
    Staffing allows person to take initiative. Initiative leads to improvement in methods and techniques to perform jobs. It has been experience of Managers that several innovations, work improvement have arisen due to placing right person at right job.

Feature/Nature/Characteristics of STAFFING

  • Human resource oriented:
    Staffing is primarily related to human resources employed in an organisation. It is related to planning,organizing,directing and controlling them. All function of staffing: recruitment,selection,training and development primarily relate to human resource employed.
  • Pervasive function:
    Staffing as a managerial function is not confined to one or few managerial levels or positions. Each position or level of management requires human beings. Therefore staffing is perform all managerial positions and levels, hence is pervasive function.
  • Distinct Managerial function :
    Staffing was earlier considered apart of organizing. With growth of organization and increase requirements of specialised skills, staffing has become a distinct managerial function.
  • Develops human resources:
    Staffing not only arranges persons of desired qualifications and skills but also orients,trains,develops and place them at appropriate positions.
  • Team work:
    Staffing generates spirit of team work amongst persons working at different positions in an organisation. It also uses management principle of subordination of individual interest to group interest.
  • Composite process:
    Staffing is neither a one time exercise nor an isolated activity.It is a composite process wherein recruitment,selection,development,training of subordinates are carried out. This process never ends.

Importance of STAFFING

  • Planning the availability of qualified personnel:
    It is crucial requirement of an organisation. If there is no preplanning of type of persons required there may be non–availability of right type of persons at time of need.
  • Improve and develop personnel:
    Persons selected generally posses theoretical Knowledge. They are normally not trained to work independently when recruited. Appropriate training and development of selected persons is required to make selected candidates work well in the organisation. These days most of organisations select candidates on probation, impact training before finally absorbing them.
  • Technological requirements:
    With fast changing technologies, a careful analysis is made before selecting persons.
  • Better human and industrial relation:
    Staffing process by implementing rules, procedures, methods prescribed helps to create better human relations. It also helps in improving overall industrial relations.
  • Multiplier effect:
    Staffing enhances individual efforts. It emphasizes that contribution of a group must be than total of individual contribution. Staffing ensures it by placing right person at each job. It also ensures fair compensation and motivation. Thus, staffing has multiplier effect on group performance.

Process of STAFFING

  • Identification of manpower requirement:
    This step involves assessing requirement of human resource. It involves estimating in advance to how many persons and of what qualification, expertise or experience are required. Before selecting persons it is very important to estimate number of persons required,educational,technical qualification, experience they must posses.
  • Recruitment:
    This involves searching of prospective employees. Sources of requirement are internal and external sources.
  • Selection:
    Selection means choosing best out of candidates screened.
  • Orientation:
    Once candidate has been selected he has to be familiarised with job, organisation, procedures, rules regulations. This is called orientation.
  • Placement:
    This involves placing right candidate at right job. This means matching job requirements with individual qualities, skills and capabilities.
  • Training and development:
    Training means shaping an employee to requirement of any job. Purpose of training is to equip the employee to accomplish the objectives.